Privacy Policy
Last updated: 2025-10-25
1. Who we are
Serv1sland Window & Gutter Cleaning ("we", "us") provides professional exterior cleaning services across the GTA. This Policy explains how we collect, use, and protect personal information when you visit our website, request a quote, schedule a booking, or communicate with us.
2. Information we collect
- Contact details (name, email, phone, address) when you use our contact or instant quote forms.
- Property details (window count, square footage, service preferences) to prepare quotes.
- Technical data (IP, device/browser) and usage analytics via cookies and similar technologies.
- Social media content displayed via third‑party embeds (e.g., Instagram/Juicer).
3. How we use your information
- Provide instant quotes, schedule services, and deliver customer support.
- Send booking confirmations, service updates, and important notices.
- Improve our website, services, and customer experience.
- Marketing communications with your consent or as permitted by law (you can opt out anytime).
4. Cookies & analytics
We use cookies and pixels (including Meta/Facebook Pixel) to measure site performance and conversions, consistent with your browser settings and applicable law. You can control cookies via your browser or platform controls.
5. Sharing your information
- Service providers (email/SMS delivery, scheduling, hosting, analytics) under confidentiality obligations.
- Where required by law, to protect our rights, or with your explicit consent.
- We do not sell your personal information.
6. Data retention & security
We retain personal information only as long as necessary for the purposes described or as required by law, and we apply reasonable technical and organizational safeguards. No method of transmission or storage is 100% secure.
7. Your choices
- Access, correct, or delete your information by contacting us.
- Opt out of marketing by using unsubscribe links or contacting us directly.
- Control cookies through your browser and platform settings.
8. International considerations
Our primary operations are in Canada. Service providers may process data in other jurisdictions with appropriate safeguards.
9. Updates to this Policy
We may update this Policy from time to time. We will post changes on this page and update the “Last updated” date above.
Contact
Privacy questions or requests? Email info@serv1sland.com or call (437) 445‑3338.